Frequently asked questions
Our service is fully compatible with all Formuler devices. Enjoy a seamless IPTV experience across the entire Formuler range, regardless of your specific model or software version.
The Formuler experience includes features such as EPG, channel logos and up to 5-day TimeShift, where supported by the device and service configuration.
After your payment has been confirmed, you will receive the necessary service details. Follow the setup instructions for your Formuler device to configure the service.
If you need assistance, our 24/7 support ticket system is available through your Client Area.
The entire process is fully automated. Once your payment has been confirmed, your service details are automatically generated and sent to the email address associated with your account.
Your service details will also be available in your Client Area, under your active services.
All support is provided through our support ticket system, available 24/7.
Our maximum response time is 48 hours. You can submit a support ticket directly through your Client Area.
After your payment has been confirmed, you will receive all the information required to access and use your service, including your service details and the information needed to configure it on your Formuler device.
Your service details will also be available in your Client Area under your active services.
